Disclaimer & Client Agreement

By booking a session with Soul Mustard Ltd or completing any intake forms, you acknowledge that you have read, understood, and agreed to the following terms.

Scope of Practice

Soul Mustard Ltd provides professional hypnotherapy and coaching-style therapeutic support, including Rapid Transformational Therapy® (RTT®) techniques.

Soul Mustard Ltd is not a medical doctor, psychiatrist, psychologist, or other licensed medical practitioner, and hypnotherapy does not replace medical advice, diagnosis, or treatment from your GP or other qualified healthcare professional. You are always encouraged to seek appropriate medical support where needed.

Client Participation

You understand that your active participation is an important part of the therapeutic process. By engaging in sessions and (where applicable) listening to your personalised audio recording as recommended, you acknowledge that your commitment and openness contribute to your individual experience and outcomes.

No Guarantee of Results

Rapid Transformational Therapy® and hypnotherapy techniques can be highly effective; however, results vary from person to person.

Soul Mustard Ltd does not and cannot guarantee specific outcomes, as your progress depends on many factors outside of professional control, including your personal engagement and willingness to implement change.

Audio Recordings

Where audio recordings are created as part of your session, you consent to Soul Mustard Ltd recording voice material where appropriate for therapeutic use.

You are granted permission to use your personal recording for your own private, non-commercial use only. All recordings remain the intellectual property of Soul Mustard Ltd and must not be shared, copied, or distributed without written permission.

Physical Interaction (In-Person Sessions Only)

During in-person sessions, and only where appropriate and with your consent, gentle non-invasive physical guidance may be used to support relaxation and the therapeutic process (for example, a light touch on the shoulder or gentle arm movement).

You may decline any physical interaction at any time, and your preference will always be fully respected.

Confidentiality & Safeguarding

Everything you share during sessions is treated as strictly confidential.

Information will only be shared in exceptional circumstances, including:

• If there is a serious concern regarding your safety or the safety of others

• If there is a safeguarding concern involving a child or vulnerable adult

• If required by law or by court order (e.g. subpoena)

Where appropriate, aspects of anonymised case material may be discussed in professional supervision to support ethical practice and professional development. Your identity will always remain fully confidential unless you have given explicit permission otherwise.

Data Protection

All personal information is handled in accordance with UK GDPR and the Data Protection Act 2018. Please refer to the Privacy Policy on www.soulmustard.com for full details on how your data is collected, stored, and used.